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Admit It: You Don’t Know

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When someone regularly says “I don’t know”, you trust them more when they say they DO know.

Chad Fowler[1]

We all feel pressure—as leaders, experts, parents—to always have the answer, no matter what the question may be. But sometimes that pressure comes from within. We think we know it all, or that we are expected to know it all.

The next time you don’t have a real answer for someone, try telling the truth: “I don’t know.” Where possible, add “but I’ll find out for you.”

Not only will your Reputation as an Authority survive, but it may very well boost your credibility.


[1] By the way, I can highly recommend Chad Fowler’s “The Passionate Programmer” to anyone who is a professional software developer—and to many who aren’t.


Written by breckfield

January 16, 2011 at 7:55 am

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